easyJet has launched a recruitment drive for 28 data scientists to join in the airline’s drive towards data. Luca Zuccoli, the airline’s first Chief Data Officer, is due to join this month.
easyJet, Europe’s leading airline, has today launched a recruitment drive for 28 data scientists to join in the airline’s drive towards data. The new positions come as Luca Zuccoli, the airline’s first Chief Data Officer, is due to join this month.
easyJet creates billions of data points each year from the billion plus website searches each year to the millions of hours its aircraft fly, Luca and his team of data scientists will lead and coordinate the management of data across the airline.
easyJet has been using data for a number of years after applying a data driven approach to its revenue management system. The new positions will more than double the number of data scientists currently working at easyJet and bring them together in one department. The new recruits will be tasked with using our data to improve the customer experience, customer loyalty, improve operational efficiency while driving down cost and increasing revenue.
Johan Lundgren, CEO of easyJet, commented:
“easyJet is already digitally advanced in both its contact with customers and across its operations. Since our launch more than two decades ago we have always looked to cutting edge technology to continually improve the airline and our customers’ experience of it from reducing fares to improving schedules and making sure they can eat what they want onboard.
“Luca and his team will give even greater focus and weight to the airline’s use of this data to create insights which will improve the customer proposition, drive revenue and reduce cost so that we can truly be the most data driven airline in the world.”
Areas of focus for the data scientists will range from improving the flight schedule to ensure it best meets passenger demand, driving customer loyalty and using the vast number of searches each year of easyJet.com to better understand and provide for customer demand.
Luca is joining from Experian plc and was their Head of Analytics and Data Lab for their Asia-Pacific region based in Singapore. Luca will bring world-leading technical data expertise as well as the experience of successfully applying data management to drive value in a commercial context. Following a Masters in Statistics from Carnegie Mellon University Luca has worked in house and as a consultant in financial services as well as logistics and maintenance.
For further information, please contact the easyJet press office on 01582 525252, log on to easyJet.com or follow us on Facebook, Twitter and Instagram @easyJet
Notes to Editors
easyJet is Europe’s leading airline offering a unique and winning combination of the best route network connecting Europe's primary airports, with great value fares and friendly service.
easyJet flies on more of Europe’s most popular routes than any other airline. easyJet carries over 83 million passengers annually, of which more than 13 million are travelling on business. easyJet flies 308 aircraft on more than 1000 routes to 154 airports across 33 countries. More than 300 million Europeans live within one hour's drive of an easyJet airport.
easyJet aims to be a good corporate citizen, employing people on local contracts in eight countries across Europe in full compliance with national laws and recognising their trade unions. The airline supports a number of local charities and also has a corporate partnership with UNICEF which has raised over £10m for the most vulnerable children since it was established in 2012.
The airline takes sustainability seriously. easyJet invests in the latest technology, operates efficiently and fills most of its seats which means that an easyJet passenger's carbon footprint is 22% less than a passenger on a traditional airline, flying the same aircraft on the same route.
Innovation is in easyJet’s DNA – from our launch over 20 years ago when we changed the way people fly to the present day where we lead the industry in digital, web, engineering and operational innovations to make travel more easy and affordable for our passengers.